Hy-Vee at 1107 East Army Post Road in Des Moines, Iowa

Customer Reviews about Hy-Vee

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  This store is a disaster. Its been in the middle of a remodel for at least 6 months now and during this time they only stock what is convenient for them to stock. Employees are less than helpful perhaps because of their own frustration with the situation they are in. But tonight was the icing on the cake. I couldn't find an item, asked 3 employees where I might find the item, was pretty much brushed off by all 3. So in frustration I started calling out to the item I was looking for. Pretty soon some flamboyant manager in a pretty blue shirt started following me around with the stores rent a cop. INSTEAD of asking me "Sir can I help you with anything?" they proceeded to follow me around. I understand remodels and upgrades, but if you can't keep basic items stocked or at very least HELP customers find the items theyre looking for maybe it would be better to just close the entire store for a month or two, do the complete remodel all at once and be done with it. Following customers around with the stores rent a cop is NOT the way........it borders on threatening and abuse of power. I would STRONGLY advise you stay away from this store at least until the remodel is complete. I certainly wont be returning any time soon, if ever.
  July 21, 2017

  by Lonnie Johnson

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